Every message you send to Sol is read by a separate safety model before she answers. It looks for signs that you may be thinking about suicide or hurting yourself.
When it sees those signs, a note is logged on the conversation so we can count how often it happens. Depthline never asks for your name, email, or location.
Sol's usual reply is set aside. Instead, she sends a message written ahead of time by a human, in her voice, right away. It tells you she hears you and that you don't have to be alone with it. It reminds you she's an AI. And it names a 24/7 line you can reach if you want a human voice.
The conversation stays open. She keeps talking with you if you want her to.
She sends that prepared message at most once every 6 hours in a conversation, so it doesn't repeat at you. In between, she answers normally, and her instructions always tell her to stay gentle and point toward support.
BlackLine — 1-800-604-5841, 24/7. BlackLine says its calls are never shared with law enforcement or state agencies.
Wildflower Alliance Peer Support Line — 888-407-4515, evenings. Peer support that says it doesn't call police or crisis services.
Both are on our resources page, along with why we chose them. We only list services that appear to respect your consent. If you decide you want emergency services, that's your choice too — we just don't send you there by default.
Automated checks aren't perfect. They can miss things, and they can sometimes flag things that aren't there. If Sol ever gets it wrong, please tell us through the contact page.
Sol only watches her own conversations. Conversations between two people on Depthline are not read by Sol. If someone you're talking with worries you, you can share the lines above with them, or use the report button.
Depthline is for adults 18 and over. AI companions like Sol may not be suitable for some minors.